# Contact and appointments

> Phone, WhatsApp, e-mail, address, and opening hours for Raphael Gracindo Clinic in Jardim Botânico, Rio de Janeiro. How to book a consultation, home visit, or hospital follow-up.

We are available to book appointments, answer questions, or discuss the best care plan for you or your family. Appointments are arranged by phone, WhatsApp, or e-mail during the clinic opening hours.

## How to reach us

- **Phone:** [(21) 2236 2696](tel:+552122362696)
- **WhatsApp:** [(21) 99839-2665](https://wa.me/5521998392665)
- **E-mail:** [atendimento@raphaelgracindo.com](mailto:atendimento@raphaelgracindo.com)
- **Address:** [Rua Conde Afonso Celso, 103 — Jardim Botânico, Rio de Janeiro — RJ, 22460-150](https://maps.app.goo.gl/vaBXmB4GMppN4Hi36)
- **Opening hours:** Monday to Friday, 8am to 8pm

## Booking an appointment

- Contact us by phone, WhatsApp, or e-mail with the patient name and the type of care needed: an office consultation, a home visit, or hospital follow-up.
- First consultations may last up to one and a half hours, as they require a detailed review of the patient history. Follow-up consultations usually last up to one hour.
- Cancellations should be made as far in advance as possible so the slot can be offered to another patient. Rescheduling depends on physician availability.
- Urgent cases are assessed individually, taking the clinical situation and the patient need into account.

## Facilities and access

- The clinic is accessible to wheelchair users and people with reduced mobility: access ramp, lift, and accessible restroom.
- The nearest car park is about 100 metres away, in the Touch building. Rates should be checked on site.
- Electrocardiograms (ECG) are performed on site, with a medical report.

The form on the home page sends your message straight to atendimento@raphaelgracindo.com. We reply during business hours. If you need an immediate answer, use WhatsApp or the phone instead.

_Last reviewed: 2026-09-12_

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